[Herding cats in the digital age; The back office is next, Accenture says]
Accenture wants to help governments serve their customers - after improving the front end of service, the back-end infrastructure is next.
Accenture: 2007 Leadership in customer service - delivering on the promise
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[07/08/22]
More at... [07/08/14]
More at... [07/08/09]
More at... [07/08/08]
I'm not sure whether Internet governance is either feasible or desireable, but this report seems to be a good starting place to learn more about the subject.
OSCE: Media freedom representative publishes report on Internet governance in OSCE region.
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[07/08/07]
More at... [07/08/06]
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